Privacy Policy
Bay Talkitec (BTT) respects its customer privacy and assures to protect the confidentiality of their personal data, traffic analysis, and communications content. This privacy policy helps to understand how BTT uses and protects its customer’s personal information.
BTT may collect and use information in the following categories:
  • Personal identification data such as name, username, address, telephone number, mobile number, email address, country, IP addresses, cookies, call quality, survey results, etc.,
  • Mobion usage information including mobile device capability, manufacturer’s name, device model number, operating system, carrier network, connection information, client performance information, error reports, bandwidth, statistics on usage options, calling destinations, traffic to and from client, and usage statistics
  • Traffic data including duration of the call, the calling and the called numbers, content of instant messaging communications, Voice messages, and video messages, location information from mobile carrier or from the mobile device
  • Location information, device identifiers and standard identifiers of the Wi-Fi networks
We collect this information to provide a smooth, efficient and customized user experience. BTT collects and uses your personal data as permitted to do the following:
  • Voice, Video and instant messages through Mobion client
  • Customize mobion features and functionalities
  • Provide your usage status
  • Inform about service updates, outages
  • Verify identity
BTT will not sell, rent, trade or otherwise transfer any personal, traffic data and or communications content outside of BTT and affiliates without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.
We may access, disclose and preserve personal data, including your private content (such as the content of your instant messages, stored video messages, voicemails or file transfers), when we have a good faith belief that doing so is necessary to: comply with applicable law or respond to valid legal process from competent authorities, including from law enforcement or other government agencies; protect our customers, for example to prevent spam or attempts to defraud our users, or to help prevent the loss of life or serious injury of anyone; operate and maintain the security of our application, websites, products and services, including to prevent or stop an attack on our computer systems or networks; or protect our rights or property including enforcing the terms governing the use of our websites, products or services – however, if we receive information indicating that someone is using our products to traffic in stolen intellectual or physical property of BTT, we will not inspect a customer’s private communications or documents ourselves, but we may refer the matter to law enforcement.
BTT and its affiliates facilitating your communication may provide personal data, communications content and/or traffic data to an appropriate judicial, law enforcement or government authority lawfully requesting such information. BTT may provide reasonable assistance and information to fulfill such request and you hereby consent to such disclosure.
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